Shipping Information

Shipping Information

Processing Time:

Orders are typically processed within 1-3 business days after they are placed. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

We currently only offer the following shipping method

• Standard Shipping: Delivery typically takes 3-7 business days after processing.

Shipping Costs:

Relax, it's on us! All products on our website come with free shipping for all shipping addresses within South Africa

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to track the status of your package online.

Shipping Restrictions:

We currently only ship to addresses within South Africa. We do not ship to P.O. boxes or APO/FPO addresses.

Shipping Delays:

While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to factors beyond our control, such as weather, carrier delays, or high order volumes.

Missing or Damaged Packages:

In the event that your package is lost or damaged during transit, please contact us immediately at support@dimasstore.co.za. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.

Questions:

If you have any questions about our shipping policies or need assistance with your order, please don’t hesitate to contact us at support@dimasstore.co.za.