Privacy Policy

Privacy Policy

This Privacy Policy describes how DIMAS (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our website [http://dimasstore.co.za] (the “Site”) and the services offered through the Site (the “Services”). By accessing or using the Site or Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you provide to us when you use our Site or Services, including:

  • Contact information (such as name, email address, mailing address, and phone number) provided when you register for an account, place an order, or subscribe to our newsletter.
  • Payment information (such as credit card details) provided when you make a purchase.
  • Transaction details related to your purchases, including order history and preferences.
  • Communications and interactions with us, including customer support inquiries and feedback.

We also collect certain information automatically when you visit our Site, including:

  • Log data such as your IP address, browser type, operating system, and device information.
  • Usage information such as pages visited, time spent on the Site, and referring/exit pages.

How We Use Your Information

We may use the personal information we collect for various purposes, including to:

  • Provide and improve our Services, fulfill orders, and process transactions.
  • Communicate with you about your account, orders, and promotions.
  • Respond to your inquiries and provide customer support.
  • Personalize your experience on the Site and tailor content and advertisements.
  • Detect, prevent, and investigate fraud and security incidents.
  • Comply with legal obligations and enforce our policies.

Information Sharing

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist us in operating our business and providing the Services.
  • With third-party payment processors to facilitate transactions.
  • In connection with a business transaction such as a merger, acquisition, or sale of assets.
  • In response to legal requests and to protect our rights, property, and safety.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices

You may update, correct, or delete your account information by accessing your account settings on the Site. You may also unsubscribe from our marketing communications by following the instructions provided in the emails we send.

Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@dimasstore.co.za